All Systems Operational
Checkout Operational
Payment Processing Operational
Merchant Dashboard Operational
Fraud Review Operational
Plugins ? Operational
BigCommerce Plugin Operational
Magento 1 Plugin Operational
Magento 2 Plugin Operational
Salesforce Commerce Cloud Plugin Operational
WooCommerce Plugin Operational
Other Plugins & Integrations Operational
Knowledge Base & Support Ticketing ? Operational
Webhooks Operational
Payment Funding ? Operational
Sandbox Operational
Payment Methods Operational
Amazon Pay Operational
Bolt SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - The batch job was successfully submitted and funding will occur tomorrow (19 May 2020) no later than 5pm PST.
May 18, 22:23 PDT
Monitoring - Because of an error submitting funding instructions to Vantiv, today's funding will be delayed by one day. We have identified the cause of the error and have re-submitted the batch job.
May 18, 21:37 PDT
May 17, 2022
Resolved - NMI is responding to requests as expected. Merchants processing payments via NMI should not experience any issues.
May 17, 18:07 PDT
Update - You can follow the incident on NMI's status page here: https://status.transactiongateway.com/incidents/spm64fl78g24
May 17, 17:51 PDT
Identified - One of our payment processors (NMI) is experiencing a downtime. Any Bolt merchant processing payments via NMI will see payments fail during this period. We have reached out to them and will be working with them to resolve this issue.

We will update this incident as we get more information

May 17, 17:40 PDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022
Completed - The scheduled maintenance has been completed.
May 8, 00:30 PDT
Scheduled - Bolt will be undergoing scheduled maintenance to upgrade important backend systems on May 8th 2022 between 3:00 to 3:30 am ET. Within this window, there is expected to be a period of up to 10 minutes where Bolt checkout will be unavailable.

If you have any questions or concerns, please reach out to merchantsupport@bolt.com and cc your success manager.

Apr 28, 00:30 PDT
May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.