Bolt Status

All Systems Operational

Checkout Operational

Payment Processing Operational

Merchant Dashboard Operational

Fraud Review Operational

Plugins Operational

BigCommerce Plugin Operational

Magento 1 Plugin Operational

Magento 2 Plugin Operational

Salesforce Commerce Cloud Plugin Operational

WooCommerce Plugin Operational

Other Plugins & Integrations Operational

Knowledge Base & Support Ticketing Operational

Webhooks Operational

Payment Funding Operational

Sandbox Operational

Payment Methods Operational

Amazon Pay Operational

Bolt SSO Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022

Vantiv Funding Delay

Resolved - The batch job was successfully submitted and funding will occur tomorrow (19 May 2020) no later than 5pm PST.
May 18, 22:23 PDT

Monitoring - Because of an error submitting funding instructions to Vantiv, today's funding will be delayed by one day. We have identified the cause of the error and have re-submitted the batch job.
May 18, 21:37 PDT

May 17, 2022

Payment processor NMI experiencing outage

Resolved - NMI is responding to requests as expected. Merchants processing payments via NMI should not experience any issues.
May 17, 18:07 PDT

Update - You can follow the incident on NMI's status page here: https://status.transactiongateway.com/incidents/spm64fl78g24
May 17, 17:51 PDT

Identified - One of our payment processors (NMI) is experiencing a downtime. Any Bolt merchant processing payments via NMI will see payments fail during this period. We have reached out to them and will be working with them to resolve this issue.

We will update this incident as we get more information
May 17, 17:40 PDT

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

Backend System Upgrade

Completed - The scheduled maintenance has been completed.
May 8, 00:30 PDT

Scheduled - Bolt will be undergoing scheduled maintenance to upgrade important backend systems on May 8th 2022 between 3:00 to 3:30 am ET. Within this window, there is expected to be a period of up to 10 minutes where Bolt checkout will be unavailable.

If you have any questions or concerns, please reach out to merchantsupport@bolt.com and cc your success manager.
Apr 28, 00:30 PDT

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.