The incident has been fully resolved and the root cause addressed. Checkout and the merchant dashboard are functioning as normal, and any orders that were delayed in risk review have had their review completed.
As a next step, Bolt will be writing a more detailed post-mortem analysis, which will contain information on the root cause of the issue and the actions we took to address it. The analysis be available within the next 24 hours. If you would like to receive a copy of the post-mortem analysis, please email firstname.lastname@example.org
to request one.
Thank you again for your patience as we worked to resolve the issue. If you experience any further issues, please reach out to email@example.com
immediately to let us know.